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1. Introduction
Welcome to The Old Mill Goods! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.theoldmillgoods.com (the "Site") and use our services (collectively, the "Services"). By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Site, including:
2.1 Personal Information: This is information that can be used to identify you directly or indirectly. We collect Personal Information when you: Create an Account: When you register for an account, we collect your name, email address, password, and phone number. Place an Order: When you make a purchase, we collect your billing address, shipping address, payment information (e.g., credit card details, UPI ID), and purchase history. We use secure third-party payment processors to handle payment transactions; we do not store complete credit card details on our servers. Contact Us: When you contact us via email, contact form, or live chat, we collect your name, email address, and the content of your message. Subscribe to Our Newsletter: When you sign up for our newsletter, we collect your email address. Participate in Surveys or Promotions: When you participate in surveys, contests, or promotions, we may collect additional information, such as your preferences or demographic information. Leave Reviews or Comments: When you write reviews for products, we may collect your name or alias and the content of the review.
2.2 Non-Personal Information:
This is information that does not directly identify you. We automatically collect Non-Personal Information when you use our Site, including: Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information. Usage Data: We collect information about how you use our Site, such as the products you view, the features you use, and the actions you take. Cookies and Similar Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Site and hold certain information. See Section 4 for more details.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 To Provide and Improve Our Services:
To process and fulfill your orders, including sending you order confirmations, shipping updates, and invoices.
To manage your account and provide customer support.
To personalize your experience on our Site, such as recommending products you might be interested in.
To improve our Site and Services, including developing new features and products.
To monitor and analyze trends, usage, and activities in connection with our Services.
3.2 To Communicate with You:
To send you transactional emails, such as order confirmations and shipping updates.
To send you marketing communications, such as newsletters, promotions, and special offers (you can opt-out of these communications at any time).
To respond to your inquiries and requests.
To notify you about changes to our Site or Services.
3.3 For Legal and Security Purposes:
To comply with applicable laws and regulations.
To protect the security and integrity of our Site and Services.
To prevent fraud and abuse.
To enforce our Terms of Service and other agreements
4. Cookies and Similar Technologies
4.1 What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.
4.2 How We Use Cookies: We use cookies for various purposes, including: Essential Cookies: These cookies are necessary for the Site to function properly. They enable you to navigate the Site and use its features, such as accessing secure areas and placing orders. Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often. This information helps us improve the performance of our Site. Functionality Cookies: These cookies allow the Site to remember choices you make (such as your username or language) and provide enhanced, more personal features. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
4.3 Your Choices Regarding Cookies: You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences through the browser settings. You can choose to block or delete cookies, or to be notified when a cookie is being sent. However, please note that if you disable cookies, some features of our Site may not function properly.
5. How We Share Your Information
We may share your information with third parties in the following circumstances:
5.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as: Payment processing Order fulfillment and shipping Email marketing Website hosting and maintenance Data analytics Customer support Advertising and marketing Quick-commerce platforms (Blinkit, Swiggy Instamart, Zepto) Other e-commerce marketplaces (Amazon, Flipkart, etc.) These service providers are authorized to use your Personal Information only as necessary to provide these services to us.
5.2 Business Partners: We may share your information with business partners who offer products or services that may be of interest to you (only with your consent, where required by law).
5.3 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. 5.4 Protection of Rights: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of The Old Mill Goods, our customers, or others.
5.5 Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information.
5.6 Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for any purpose.
6. Your Rights and Choices
You have certain rights and choices regarding your Personal Information:
6.1 Access and Correction: You have the right to access and correct your Personal Information that we hold. You can do this by logging into your account and updating your profile information, or by contacting us directly.
6.2 Deletion:You can request the deletion of your personal data, and we will take reasonable steps to fulfill this request.
6.3 Data Portability: You can request a portable copy of your data that you supplied to us. 6.2 Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or by contacting us directly. 6.3 Cookie Controls: As described in Section 4, you can control cookies through your browser settings.
6.4 Do Not Track Signals:Our servers do not respond to Do Not Track signals.
7. Data Security
We take reasonable measures to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include: Using secure socket layer technology (SSL) to encrypt sensitive information during transmission. Storing your information on secure servers. Regularly reviewing our security practices and procedures. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
8. Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to delete such information.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after we make change is consedered acceptance of that revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@theoldmillgoods.com
Phone: +91 6281782454
Address: 306-Ashoka plaza, Masab tank, Hyderabad, Telangana, India - 500004
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